BOOKING CALENDAR
COMMON QUESTIONS
What happens now?
Now you will receive a service request approval email confirming and displaying the details of your appointment. You will also receive an email reminder one day before your scheduled appointment.
If there is a problem with my scheduled appointment, will you notify me?
Yes, we will notify you by replying to the initial service request email.
Will I need to be at the property?
You do not need to be present at the property. We only require access to the property.
Can my clients be present at the property during the photo shoot?
It's best if homeowners and pets are not present at the property as it can slow down the process. However, if the homeowner can't leave, we understand and will proceed with capturing media. Please note that this may increase the time it takes to capture media.
How do I cancel my appointment?
You can reply back to the initial service request approval email. This way, we will have the exact property information and be able to gather all the necessary information to cancel your appointment at our fingertips.
I need to make changes to my appointment. How should I do it?
Please send us an email. You can reply to the original service request email or the reminder email that you will receive a day before your scheduled appointment. To ensure that we are able to meet your requests, we recommend replying to the initial service request email so that we can see the changes that need to be made. Additionally, the sooner we know your changes, the more likely we are able to adjust to them.
Will I be notified once the appointment is completed?
Yes, we will notify you by your preferred contact method.